Activate customer AI
Install first. Purchase only through Workcell's verified hosted checkout.
Read as MarkdownAvailability comes first
Compare plans, then install a qualified release. If checkout or downloads are unavailable, use support for availability. Do not send payment to an alternative link or enter a personal OpenAI/Codex login. Customer plans use Workcell-managed AI.
Complete hosted checkout
Open Access & billing on the assistant homepage, or type /account. Keep that installation open. Select a plan, review currency, taxes and renewal terms, and finish the hosted payment flow. Workcell does not collect card numbers on its own website. Closing the browser does not cancel a subscription.
Return and check activation
Return to Access & billing in the same installation and choose Check activation. The service must receive and verify payment before granting entitlement. A success page, a receipt screenshot or a browser redirect is not activation authority. If payment is pending, wait and check again rather than paying twice.
If something fails
Keep the original installation and secure claim state. For a charged-but-not-active installation, send support a redacted description and the app version. Never paste claim secrets, entitlement tokens, card details or private provider credentials into chat or support. See recovery.